Tuesday, January 29, 2008

Sundaram BPO Arm Looks At Tier-2 Cities

Chennai: Sundaram Business Services, the Chennai-based BPO arm of Sundaram Finance, is looking at tier-2 cities of Tamil Nadu. The company is looking at investing Rs 10 crore in setting up BPO facilities in Madurai and in Tiruchi.

According to the source, the Madurai facility will go live on February 11 with around 100 employees and the Tiruchi facility is to begin operations before the year-end. SBS plans to hire around 500 employees for its Madurai facility over the next 12 months. In the first phase, it will provide policy administration services for a leading Mumbai-based life insurance customer from Madurai.

SBS focuses on ''non-voice'' support services. It offerings accounting services, credit processing, deposit processing, employee administration, and insurance related processing services to clients. For fiscal ending March 2008, SBS is likely to report revenue of Rs 30 crore compared with Rs 17 crore in the previous year. In July 2007, it picked up a majority stake in the Chennai-based Professional Management Consultancy, a BPO company that doubled its headcount to over 1,600.

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